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Frequently Asked Questions

Frequently Asked Questions

Maintenance

Our team will clean your apartment as well as repair anything on a needed basis. 

Yes, we offer on-site maintenance to our residents. 

Contact 602-298-1100, make a work order through RentCafe or simply stop by the office to create the work order. 

No, we always check if we have permission to enter. In case of an emergency, we are required to go in based on the leasing contract.

During office hours, we can provide a key with a valid ID. If it is after hours, please call a locksmith. 

Amenities

Our community offers a wide variety of amenities, including a Fitness Center, three Resort Pools, an Outdoor Spa, a Children's Playground, a Lighted Basketball Court, a Private Two Acre Park, Two Sand Volleyball Courts, a Dog Park with Agility Equipment, and Resident Rewards Program. 

Yes, parking is available to residents and Detached Garages are available.

There is a $400 pet fee per pet that is non-refundable and $35 pet rent per pet per month.

No, our community does not offer furnished apartments currently.

Admin

Walk-ins are welcome, but appointments are strongly recommended.

24-48 hours depending on state criminal background which may take a few days.

Online with a debit card, credit card, bank account, or WIPS.

All residents are required to be enrolled in our damage waiver program.

Yes. Reach out to our leasing office for more information.

Guests cannot stay longer than 14 days.

No, but you can add a roommate.

Twice the base rent as well as a 60 days’ notice.

Location/Directions

Sahuaro School | Cholla Middle School | Moon Valley High School

Thunderbird & 30th Ave.

Sweetwater at Metro North has direct access to I-17 and Thunderbird Road with easy access to North Mountain Park, Glendale Galleria, Castles Coasters, and Cave Creek Golf Course.

Didn't find an answer?

Our team is always ready to answer your questions.